Outstanding care from every member of the team, from the receptionist who checked with the surgeon’s assistant to be sure she scheduled a consultation of the appropriate length, to the staff who greeted me at the door, to the Athletic Trainer who clearly understood my concerns, the surgeon who fit me in for surgery on a post-call day less than two weeks later because he could see how much I was suffering, the surgical scheduler who came in next and offered me educational materials to prepare me for my procedure, and the staff who reached out to my PT (since I was using someone outside Summit) to be certain she understood their post-op protocol. I work in healthcare myself and therefore have pretty high standards and expectations for my care, and Summit exceeded these far beyond anything I could have hoped for. Congratulations to everyone in your organization. Care this good doesn’t happen by accident, it takes a lot of dedicated people and a management team that really cares about patients to support the front-line staff doing the direct care. Thank you so much.