What to Expect at Your Appointment
Your time is valuable. And because we want your visit to be as smooth and efficient as possible, the information in this section is intended to help you prepare in advance for your appointment.
Online Check-in
Complete your online Pre-Check before your appointment. You’ll receive a text and email containing a link for your convenience.
What to Bring
Medical
- X-rays, MRIs or other imaging films
- Information about what treatments and medications you have tried in the past
- Any medical records that you think might be helpful
- Questions you want to ask your physician
Financial
- Current photo identification
- Insurance information and card
- Co-pays and any outstanding balances
Only if you haven’t completed Pre-Check
- Current photo identification
- Insurance information and card
- Co-pays and any outstanding balances
New Patient or Second Opinion
- Outside X-rays, MRIs or other imaging films related to the visit
- Information about what treatments and medications you have tried in the past
- Any related medical records that you think might be helpful
What to Expect
On your first visit, your physician will:
- Review your records, health history and previous tests.
- Discuss your symptoms with you.
- Determine if further diagnostic testing is necessary.
- If diagnostic testing is necessary you may be asked to schedule a follow-up appointment with the doctor to allow time for the test and evaluation of the test before a treatment plan is discussed.
- Finally, your physician will discuss your options for treatment or prevention.
Directions and Parking
Depending upon which clinic or specialty service center your appointment is scheduled at, you can visit our locations page for directions and parking details or call (651) 968-5200 for directions.
Parking varies at each location. Some locations have free parking lots, while others have hourly parking ramps. Please prepare accordingly.
Appointment Cancellations
Need to cancel? Please provide 24-hours advance notice. This will allow us to reallocate that time to someone in need of treatment. Call or text (651) 968-5201 or complete the web form to cancel and reschedule your appointment.
Billing & Insurance
You can find frequently asked questions on the Billing & Insurance FAQ web page.
Medical Records
You can find frequently asked questions on the Medical Records FAQ web page.
Estimates and Projections (Multiple Languages)
You have the right to receive a “Good faith estimate” explaining how much your medical care will cost, please read the notice here.
Information is also available in Amharic, Arabic, Chinese, French, German, Hmong, Karen, Khmer, Korean, Lao, Russian, Somali, Spanish, Tagalog, and Vietnamese
If your question is not answered here, we’re here to help. Email us at customerservice@summitortho.com
or call (651) 968-5090 to speak with one of our team members.