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Clinic Operations Orthopedic Urgent Care (OUC) Supervisor

  • Location

    Eagan, MN, Vadnais Heights, MN, Woodbury, MN, Plymouth, MN, Eden Prairie, MN, Blaine, MN
  • Posted on

  • Requisition Number


At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis.   Be part of a patient-first environment that lives into our values of:  Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. 

Under the direction of the Practice Development Manager, the Clinic Operations Orthopedic Urgent Care (OUC) Supervisor provides general administrative oversight for Orthopedic Urgent Care ATC’s and OCA’s, communication with physicians as appropriate, scheduling of staff, and overall responsibilities for OUC region clinic locations, including outreach. This principal operational role involves the leadership and administration of Orthopedic Urgent Care ATC’s, OCA’s and OUC sites, including the responsibility for the implementation and measurement of operational metrics, process improvement, procedural compliance, partnering with Practice Development Manager (PDM) to develop service plans, and performance. This includes, but not limited to: recommendation of strategy for short and long term success, employee engagement and performance, patient satisfaction, compliance and quality and clinic site operations. Engage in employee staffing and supervisory duties for the OUC team members who support these areas, including interviewing and hiring employees; appraising performance; rewarding and disciplining employees; processing timecards; addressing complaints and resolving problems; and ensuring the completion of required paperwork, records, documents, etc.

This is a full-time role that will provide primary leadership to our Orthopedic Urgent Care (OUC) locations with flexibility to float to all OUC locations as needed.  Primary base location is the Eagan clinic. Scheduled day hours are Monday – Friday 8:00 am to 4:30 pm with some evening requirements as needed.

Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle. 

Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.