Patient Account Representative

Woodbury, MN

Requisition Number: PATIE002118

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Posted on January 18, 2023

Personal Growth. Expansion. Teamwork. Innovation. Be a part of a truly patient-first environment and an organization that cares about their employees.

This position is a full-time opportunity, Monday - Friday, 8:30am - 5:00pm (subject to change) Based at our Corporate Campus in Woodbury, MN.  

The Patient Account Representative will respond to patient inquiries, including verification of insurance, payment questions and questions relating to patient accounts.

  • Answer incoming payment calls and take patients payments, setup payment arrangements, answer a variety of questions, and connect patients with Reimbursement Specialist when necessary for assistance.
  • Provide excellent customer service as it relates to incoming calls from patients regarding account billing.
  • Must be able to comprehend patient statements and explain information related to insurance payments, explanation of benefits and conveyance of patient payments on accounts.
  • Run patient credit cards and check payments through Secure Bill Pay.
  • Performs other duties as assigned.


Summit Health ASO, provides administrative and clinical support to our full spectrum of orthopedic care services in our sub-specialty clinics, walk-in care at our OrthoQuick clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert teams are part of the 1000+ employees who partner to provide quality services and care designed to support a healthier, more active lifestyle.

Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.


  • Required: High School


  • Preferred: Minimum of 3 years experience in a Business Office setting is preferred.