As a nurse myself, naturally I have high expectations. That said…I was very impressed with the staff appointed to my procedure. From the receptionist and intake nurse to the PCA who helped me dress and escorted me out via wheelchair. All staff were informed and seemed to be experienced in what was necessary. I was pleased with my experience and would be proud to work with that team so I could help others have the positive experience I had. No one wants to have surgery but it is nice to know that it does not have to be a bad experience.