Dear Dr. Pepin and Mr. Riess,
Just a brief note to again say “thanks” to you and the staff at Summit Orthopedics for the good care I received over the past five months in dealing with the rotator cuff surgery and rehabilitation. The rotator cuff repair surgery itself and the follow up care all seem to have gone extremely well and I am so appreciative.
In today’s world we are so quick to express our disappointments and dissatisfaction’s with services received. So too, I want to recognize the good services I received. My entire experience at Summit Orthopedics has been quite positive. As I earlier told you Dr. Pepin, I want to especially recognize and commend the outstanding physical therapy service and support I received from Trista Norris. Trista’s considerable expertise is immediately evident in each physical therapy session. In addition, Trista has great people skills to communicate, demonstrate, and implement that expertise. I was very fortunate to get paired with Trista.
So again, thanks to all at Summit Orthopedics. I appreciate each of you and what you have done for me.